New CHEO building will reduce wait times and improve patient care journey

On Nov. 7, 2023, CHEO marked an exciting milestone for families and
caregivers served by CHEO as the organization unveiled the renderings of the CHEO Integrated Treatment Centre, also known as 1Door4Care. 

The new 6-storey, approximately 200,000-square-foot building will be connected by a link to the main hospital and offer services for children and youth living with complex medical, developmental, behavioural and mental health needs. 

“The 1Door4Care dream began 16 years ago as we recognized the challenges faced by families with children and youth with special needs, mental health challenges and complex medical conditions. We wanted to create programs and spaces that help every child and youth live their best life – through an innovative, individualized model of care that centers around the child and their family,” says Alex Munter, CHEO President and CEO.

Expected to be completed in 2028, the new building will serve more than 40,000 families yearly and provide an improved new model of care being co-created by clinicians and patients. 

Inspired by Indigenous Peoples’ connection to the land, the new building incorporates elements of nature such as native plants in the landscaping, biophylics representing flora and fauna from the Algonquin lands. The building will include a multi-use clinic space, a physiotherapy rehab gym, expanded mental health clinics, an indoor and outdoor multi-use space, a space for children and youth with complex emotional needs, state-of-the-art treatment rooms, advanced technology to enable virtual care, family support and community spaces as well as a new parking structure.  

The unveiling of the new CHEO 1Door 4Care Integrated Treatment Centre design is an exciting time for people in Eastern Ontario. This project is an excellent example of an innovative, modern service delivery model that will support better outcomes for tens of thousands of children and youth with special needs and their families,” said Michael Parsa, Minister of Children, Community and Social Services. “The new Centre will bring together many specialized services under one roof and provide a safe and welcoming space for all.” 

This multi-year project is funded by the Ministry of Children, Community and Social Services (MCCSS), and CHEO and will be built by EllisDon Infrastructure OCH Inc.