Understanding Canadians’ experiences with digital health
Canadians are increasingly frustrated with a healthcare system lacking seamless communication and information sharing. Canada Health Infoway’s 2023 Canadian Digital Health Survey found:
- 42 per cent of Canadians report experiencing gaps in care coordination and clinical communication, commonly citing frustration due to repeating information to different healthcare providers.
- Only half of Canadians surveyed said their healthcare providers have access to their health history prior to the visit.
- In [enter province), {enter percent see below] have accessed their Personal Health Information (PHI) electronically.
A more connected and collaborative system is a healthier system. Connected Care is about modernizing our health care system to enable the seamless flow of health data across information systems, between care providers, and to patients. This means:
- Patients can access and manage their health information, empowering them to take an active role in the healthcare journey and make informed decision-making about their care.
- Clinicians have a full picture of the patients’ health history, to seamlessly communicate and collaborate at the point of care and across care teams with other healthcare professionals.
Canadians want modernized care: connected care is the answer.
Canadians are overwhelmingly in favour of a more connected healthcare system:
- Over four in five Canadians surveyed agree their health information should be electronically shared among all healthcare practitioners.
- Nearly four in five say they would be motivated to share their health information electronically if privacy is protected.
This data shows Canadians welcome the adoption of Connected Care solutions.
You can access the full 2023 Canadian Digital Health Survey HERE
